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Taken from the Talk Story Magazine article found in Midweek (December
10th 2003 and March 10th 2004 edition.)
(www.talkstorymagazine.com)
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When newlyweds Jason and Lizelle Mafes decided to
open their own computer repair business, they came up with the perfect
name to express how they feel: Computer Care.
“We named our company Computer Care, because we really do care for the
computers we service and we care about our customers, too,” says
Jason, adding “We talk to our customers on a level they understand, no
matter what their computing skill level is. Our goal is to provide
fast, reliable and affordable computer service.”
Opened in June 2003, the technicians at Computer
Care work on both PC's and Mac's, both desktop's and laptop's. And,
yes, they provide on-site service.
Jason suggests coming to see him before you throw
out your old computer, it is far more cost effective. Since Computer
Care has all the components for testing, just bring in the box or
tower portion to their convenient location next to Dunkin’ Donuts in
Pearl City.
“Over the past six months, virus and spyware removal has been the
number one service we have offered,” Jason says. “We have a special
way to remove any malicious software infecting a computer system, and then we
let our customers know what to do in the future to prevent the problem
from returning." “For hard drive crashes, we do have a way of
recovering data, and are successful at getting your data back about
90% of the time.” Plus, they offer a Service Guarantee. “If you are
not completely satisfied with our service, the problem is remedied
fast and free.”
Since Computer Care does not sell computers, you
know they are not trying to make a sale if the suggested remedy to
your problem is buying a new computer. “We will always advise you of
ALL of your options, even if they aren’t necessarily in our best
interests,” explains Jason. "Your relationship with your computer can
be a love/hate relationship,” Jason notes. “When it’s working, you
love it. When it’s not, you're frustrated. We can help get you back to
loving your computer. I really enjoy seeing customers happy with a
fixed computer.”
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